If your item is physically damaged, please make sure you keep all packaging as we may need it to claim insurance with our delivery company. Please take a photo of the damaged part and the parcel received. Contact Us, providing us with the invoice number, the photo attached, and a full description of the damage.
If you purchased postal insurance for that particular item, we can arrange the replacement for you as soon as the damaged unit has been returned to us. However, if no postal insurance was purchased, we cannot guarantee we can provide any compensation.