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Working With Difficult People, Second Revised Edition : Handling the Ten Types of Problem People Without Losing Your Mind ISBN: 9780143111870 Publication Date: 30 January 2017
Everyone's work day is filled with them-people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers. The book then presents helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
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Average Star Rating: 4.3 out of 5
(24 customer reviews)
24 reviews for Working With Difficult People Second Revised Edition Handling the Ten Types of Problem People Without Losing Your Mind
Rated 5 out of 5
Angel Snowflakes from Miami, United States
Very happy, what is great about it is the warranty!
Rated 5 out of 5
Mike Adamle from Toronto, Canada
Great quality for low price
Rated 5 out of 5
kartier klass from Manchester, United Kingdom
Was a great price made perfect Christmas present for my Son in Law
United States of America
Angel Snowflakes from Miami, United States
Very happy, what is great about it is the warranty!
Mike Adamle from Toronto, Canada
Great quality for low price
kartier klass from Manchester, United Kingdom
Was a great price made perfect Christmas present for my Son in Law
Lovely Dear from Daejeon, Korea, South
Simply A+
Infinite from Pretoria, South Africa
I am quiet satisfied